Tue 31 Mar 2009
I didn’t lose my wallet, but my girlfriend did. There are few things in life I hate more than replacing the content of a wallet. I hate being without my cards (credit cards, debit cards, and ID), but what I hate even more is getting everything replaced. I hate the uncertainty of not knowing if I will find the wallet or not. Of course whenever I’ve actually do find a lost card, it’s always when I’ve already replaced it - sometimes that’s the most frustrating part of it all.
So, I didn’t lose my wallet, but I am directly affected beyond just being collateral damage. My girlfriend has two credit cards that are mine that I’ve given her to use so she can buy groceries and such when I’m not there. Her losing her wallet is a direct impact on my credit cards.
I called immediately to put holds on the accounts, and was disappointed to learn I could only place a hold my entire Chase account rather than on any single card. Given that I use this card, and my parents carry another for emergencies, putting a hold on the entire account is less than ideal.
My American Express is another story. I was able to individually put a hold on a specific card rather than the entire account. Each card has a different number. Given that this card is my primary credit card - the first card I plunk down to pay a bill - I really appreciate not having to put a hold on the entire account. I am surprised to learn that not all credit cards would implement such a system for extra cards. I guess it’s just another reason my American Express is my preferred credit card.
If you enjoyed this post, please subscribe to the RSS feed
March 31st, 2009 at 2:25 pm
I recently lost (or was it stolen?) a wallet, and my experience with American Express was similarly pleasant, and superior to my other cards. They offered to overnight me a new card (I was traveling at the time) and when I told them I was hopeful the card would turn up, they put a hold on my account that would morph into a one month probationary period where they would obtain my consent for any charges over 10 bucks… because just because you find the card again, doesn’t mean someone didn’t steal the number in the meantime…
April 7th, 2009 at 8:36 pm
Sorry to hear about your girlfriend’s bad luck. I’ve lost my wallet and had my credit card number stolen on two separate occasions. Surprisingly, the process was pretty painless. Chase was pretty good and canceled my card and reversed the charges. It definitely was a pain having to contact all the credit card companies and change all my auto-pays. Anyways, good luck, hope everything works out.
Found your site while researching mine, let me know if you want to exchange links.