The other day I attempted to download my transactions from Yodlee as I do every month. Yodlee is an account aggregation service that I’ve been using for years, and one which I have been very happy with.  I went to clink the “Export Transaction” and it was gone, nowhere to be found.  I didn’t know what was going on.

I contacted Yodlee for the first time ever, and got a response the next day saying that I could only download transactions from only one selected account at a time. I went to the site, and selected an account and found that I could indeed download transaction from one account at a time.  However, given that I use Yodlee to track and aggregate all my accounts, I found this “new” functionality defeated one of the biggest reasons I used Yodlee, the ability to consolidate all my account into one report that I can then import into Excel.

Daunted, I return to Yodlee and sent another message, asking “why they turned off this feature (downloading all transactions) that was critical to my use.” Yodlee responded thus:

“The ‘Export completed transactions’ option in Yodlee MoneyCenter has always been respective to the account selected under ‘Show from’.”

What? Am I imagining this? I know or at least thought I knew that I could export all my completed transactions. Hell I even have spreadsheets with ALL my completed transactions.  I’m pretty sure I didn’t download my transactions account by account and then put them together myself.  I respect Yodlee’s prerogative to change their product given that I’m not paying for it.  I’m tiffed that they’ve removed functionality.  Really, what can I do?  However, I don’t like being told that I don’t know what I thought I knew. Yes, I’m getting on the years. I’ve got back pain. I’m growing hair in unexpected places.  And, admittedly my memory is not what it used to be.  However, I am pretty sure I was able to download all my transactions not so long ago.

Are any other Yodlee users encountering this said same problem?